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Warranty & Returns

Warranty / Returns

One (1) Year Limited Warranty

Shadow Systems products and components are sold as is. Shadow Systems maintains confidence in the level of quality, design, and expert workmanship incorporated into every Shadow Systems product and component. Therefore, Shadow Systems, extends a limited warranty against manufacturer and design defects for a period of one (1) year from the date of purchase (90 days for commercial and/or governmental agencies). And a thirty (30) day satisfaction guarantee which gives the customer the option of returning their product without explanation within (30) days from the date of purchase, only to the original retail purchaser with proof of purchase returned prepaid with a sales receipt to the factory and a return verification number obtained from Shadow Systems customer service. No other warranties are implied or expressed in any way. Any modifications to Shadow Systems products in any manner, other than those expressed or implied by Shadow Systems in written form, or the firing of hand-loaded, reloaded, remanufactured, or improper ammunition, will instantly void stated warranty. In the event of a warranty claim by purchaser, the product or component must be inspected by Shadow Systems to determine the validity of the claim prior to honoring this warranty. No other entity shall be qualified or validated by Shadow Systems to determine a defect, for warranty purposes, of any product or component designed, created, or manufactured by Shadow Systems. Purchaser accepts responsibility for any shipping and handling charges which may be incurred.