At Shadow Systems, we strive very hard to produce products that consistently beat expectations and ‘wow’ our customers.
Nothing matters more than customer satisfaction. Here are some examples of recent feedback we have received.
I’ve owned my MR918 for several months now, and I’m so glad I made this purchase. This pistol is my everyday, everything gun. Im strongly considering selling a majority of my collection because they can’t compare. JK…but I’m fairly confident I no longer need to buy the “latest, greatest thing” that comes into my FFL anymore!
Thanks for making a great gun…I’m one happy customer/user!
I ran across the Shadow Systems MR920 Combat at one of my local gun stores. I instantly fell in love with it and purchased it. Took it directly to my range and it was amazing. The quality is unmatched in my opinion. Fantastic shooting gun and I’m now a forever fan. This is my new everything gun and I will be purchasing more in the future. Very impressed.
Shooting guns is fun and enjoyable and every so often a gun comes along that flat out excites you. This Shadow Systems 920 is that gun for me. I can’t yet put my finger on what it is about this firarm but the first 3 magazines left me with a huge grin! I am so impressed I just bought a second one, the Elite!!
Nice looking gun with features you would pay you would have to pay a lot for to modify your Glock. I really like the texture of the frame – no discomfort but very grippy. The grip has a flared magwell in front that does hurt my pink when I shoot. I have medium-large hands, but the regular gen 5 G19 grip works better for my pinky. This gun is very light at 21.5 oz and the felt recoil is somewhat uncomfortable. My g48 weighs 21 oz with a Shield mag and is more pleasant to shoot.
To quickly address the one star review previously left – it’s a crap thing to publicly knock a companies product because of your own stupidity and self professed lack of reading skills. (And comprehension, apparently).
Now, to address the 920 – I bought mine on a whim while on a trip to Scheels to get my pup his favorite snacks. I always wander through the guns to see if something is new and before I knew it, my guy, ‘Jake’ was pulling this out of the case for me to see. The second I grabbed it I sorta gasped since it did NOT feel like the 2×4 G19 we all know so well. This felt great! And the trigger is ideal – it’s wall–>break. No ‘slide’ off, no creep or spongy release, but a great wall followed by a firm break. I love the front serration ‘pocket’ – reminds me of the Archon Stryk B, which I love a natural recess for your hand to find when racking or checking.
When you take the gun down, you definitely see attention to detail with the internals and it’s definitely not a quickie Glock clone with a lone wolf, remachined slide and a P80 derivative grip. This is for real. This was an incredible impulse buy. I’m excited to see what else SS comes up with.
Being a gun range manager and firearm instructor I have had the liberty of shooting many pistols of all shapes and sizes but I must say the Shadow Systems MR920 is one of the best pistols I have ever shot before. The guys up there really know what they are doing with this pistol. From the exchangeable backstrap to the Pat pending optic mounting system this gun really is top notch. I ordered one for myself to try out and I cant get enough of it. I have shot over 1,000 rounds through my MR920 with zero issues and I will be carrying these pistols in my stores from now on. Thanks for all your hard work Shadow Systems Team!
I bought the MR920 Combat on a whim while browsing a local shop. I haven’t heard of Shadow Systems before but really liked the overall feel and look. I’ve been in the market for a 9mm Glock for some time. I have a CMMG Banshee in 9mm and wanted a sidearm that was compatable with ammo and magazines. I’ve owned Glock’s (non 9mm), Beretta’s, Ruger’s, Taurus’s, FN’s, Walther’s, Springfield’s. And have shot CZ’s, SIG’s and many other brands and models. This is one of the best handguns I’ve had the pleasure to own and shoot. My new favorite! Extremely manageable recoil and very accurate. Out of the box for a striker fire pistol it has the best trigger reset and break I’ve ever felt. This is what Glock should be. Extremely impressed and happy with my new favorite handgun. Bought this knowing nothing about Shadow Systems and am now a huge fan, they’ll get more of my business in the future!
The MR920 is unbelievably accurate and is by far the flattest shooting polymer pistol I have ever shot. That in itself deserves a five star rating, however, the customer service makes me wish I could rate it even higher. I did have a minor issue and I do mean MINOR. I have never seen a company willing and even eager to do whatever it took to make sure the customer was happy. This company is unbelievable and they now have a customer for life. These guys are far and away the absolute best gun company I have ever had the pleasure of dealing with. They are not just what a gun company should be, but what all companies should strive to be.
I ordered the MR920 and was surprised that the optics mounting system was missing … okay, reading through the instructions, something I never do, I guess there are two versions.
One of the reasons that I bought the pistol was for that optics mounting system, now I am stuck with a standard rear sight version.
I really think you need to call this out better, yeah the information is there and noticeable once you know there are two version, but if like me you just watch the youtube videos you will walk away thinking that you are getting the optics milled version since it’s talked about so much, I ordered the weapon online and did not even occur to me that it was optional.
Pistol feels nice in the hand, trigger pull feels good, haven’t shot it yet and probably won’t, I guess I can probably sell it on gun broker.
Love the new mr920, purchased early this year. I owned 3 Glock 9mm pistols over the last 20 years, all gone the last one traded for the sig p320 compact. The 320 was good but I just couldn’t get there with it. I traded in the sig for the mr920 NOW I’m in love 😍 this gun is beyond all I could have imagined in a striker fired pistol, an absolute KEEPER.
Thanks guys for giving us the best pistol that I ever experienced. FIVE STARS
Sincerely, Bob from western Pa
I work at a gun store that carried the MR918 and wasn’t sold on it until I had two average Joe customers come in and say that they loved it and will not carry another pistol again. After that I decided to buy the MR920 because the MR918s were impossible to get. I shot 1000+ rounds through mine in the month that I owned it and I can’t give the pistol enough credit. It was the pistol I carried and want to carry again. I recently traded some their MR918 for my MR920 because I want to have both.
What if you could find a company who had unparalleled product quality, performance, durability and commitment to customer service?
What if you could find a company who was genuinely interested in continually improving their products and therefore listens to their customers?
Based on a few phone calls and without ever seeing or placing one of their products into my hands, I listened to my gut and I took a leap of faith in the people I had spoken to over the phone and I have not been disappointed with my MR920 or the level of commitment and professionalism at S.S.. I know for some who may read this that my initial comments may seem slightly exaggerated or hyped up but it is all true. The MR920’s feature set combined with the only universal optic mount along with being compatible with the greatest number of holster and compact pistol light options on the market make this the best all around self defense, conceal carry option available in my opinion. You no longer have to sacrifice a feature or an option you want for your personal defensive weapon because S.S. products deliver on every level and you won’t be disappointed.
I have been a Glock shooter for decades. I have some high end custom Glocks and out of the box, the MR 920 kicks their ASS. Great pistol and even better price. This pistol would cost $1500 or better if it was built by anyone else.
Keep up the great work guys.
Picked up my MR920 Elite from my FFL dealer 2 days ago. All of the pics I’ve seen and literally every YouTube video there has been made about the gun, none of them do this thing justice when it’s actually in hand! Fit, finish, feel, it’s just amazing! I wear XXL gloves and the included magwell just locks my hand in. Thought it was just going to be a piece that sat in the box. Went to the range yesterday and conducted the suggested break-in. Zero malfunctions. I’m officially a Shadow Systems fan! If the MR920L and DR920 ever find their way onto the Maryland Handgun Roster, I’ll pick them up too. For now, my MR920 Elite is good enough. This is now my off duty weapon. Great job Shadow Systems! 10/10
I don’t want to set it down. I have the MR920 Elite and am not sure why or what I’ll ever use my other handguns for. It is lighter than the ZEV (or feels that way in hand) it has the reliability of a Glock 19, but shoots flat and has the upgrades of a competition gun. The slide cuts for my RMR is the easiest and most useful slide cut I have ever seen. I will shoot this gun often and when I wear it down I’ll buy another one! WELL DONE – highly impressed with my gun and tell everyone I know about it!
After seeing the performance of the MR918 in 2019 I decided to pick up the 920 mid last year (2020) with a carry build in mind. The workmanship, functionality, and accuracy are all there no doubt. My major problem with this pistol was the trigger. Sure the pull may be 4 to 5lbs., but there is practically no wall; which was a huge concern for carrying. The trigger pulls all the way through will an almost unidentifiable wall or break. Not only is this something I have noticed on my own pistol, but other’s 920 models as well. Something else that I noticed out of the box is the recoil spring. Why use a gen 3 recoil spring? Maybe this is being pedantic but the pistol sounds like an airsoft gun when you move the slide back and forth. A gen 4 dual spring would have been my choice for sure.
Accuracy: 5/5 (especially with an optic)
Ergonomics: 3/5 (fits comfortably in most hands, interchangeable backstraps, front serrations, ships with PMAGs instead of factory Glock mags)
Looks: 5/5 (Bronze barrel, mag well, slide cuts, and serrations are awesome)
Customization: 5/5 (Glock part compatibility)
Bang for Your Buck: 3/5 (Great, but not as a carry pistol due to the stock trigger)
This is best handgun(MR920) that I’ve ever owned. True quality products with the support of an outstanding VP of Ops and her team. Forget a Glock…own a Shadow Systems handgun….a step above.
This is my favorite carry gun of all time. All the details make it perfect. Most people over look the little things but it’s what makes this great.
I absolutely love this pistol. The narrowing of the slide in the front also makes it very convenient for press checks and racking from the front.
Also the coating on the barrel is standing up incredibly well!! I have a few different kinds of barrels and the coating always wears down after about 250ish rounds but I’ve put about 1000 through this and the finish isn’t fading at all not even a little. Knocked it out of the park with this one.
Hey guys I just wanted to say thank you for the producing m920 elites. I just picked one up yesterday and love everything about it!!! It is my new favorite pistol! I live in 10acres and immediately took it out and fired it. I just wanted to reach out and let you guys know what I thought!
I promise it’s not “just a Glock” buy it, shoot it, clean it, with the biggest smile on your face. You won’t be upset! What’s crazy is how light it is compared too my standard Gen3 G19. The Holosun optic is the Cherry on top because I love their optics and they’re awesome! Thank you Shadow Systems for making a product that we’ve been asking for for 20+ years!
Pulled into Big Bass determined to pickup the FN 509 Tac. Guy behind the counter told me, let me show you this one before you pay. Told him, “Nah that’s ok let’s go with…whoooa wait a minute…”
Never owned a Glock in my life. Never took a looking to them. Imo, I felt they looked and felt a bit toyish. This gun compared to the G19 is almost 5once difference… Lighter. I couldn’t believe it when I picked it up. Bought it on the spot and will be picking up the Trij also.
I’ll be buying the DR920 as well when it comes out. Great job guys!
Speaking from sending my glock 19x out for stippling and slide cuts, I am well into the $1500 range. For an exact replica of this at half the price. This pistol put performs anything I have touched before without customization.
I shoot competition and have many guns of all calibers and manufacturers, and I never cared for the glocks because it didn’t feel right in my hand so I was a little hesitant when I was ordering it, but “WOW” what a gun my new favorite and I’m thinking of ordering another one just to have it, it would not feed the first 4 rounds so I only loaded 10 rounds in each mag and after that she took off and started purring like a kitten even with full mags, and the accuracy is absolutely perfect, Now after 450 rounds it has sold me, I look forward to buying my next Shadow System gun
Just got this without knowing that it’s not meant to use a vortex venom…. I filed the venoms round rear down a little and it fits good but the rear sight is blocked out by the vortex. I’m on the hunt for an rmr now. The gun itself is amazing
It’s hard for me to go and buy a different gun now because I enjoy this so much. …3,500 rounds without a cleaning just a little oil and It’s back in the fight . Really brings shooting this pistol a lot of fun
Unbelievable! I love the gun and it exceeds my expectation. Ordered in February and got it in June (2020), been shooting throughout the summer; just under 1,000 rounds thru the gun. First impression is that it does shoot flatter then I’m used to and second the rise, during recoil seems to be much less. Overall this is not only a fun pistol to shoot, but it seems easier as well. It just feels great and more comfortable than most guns. It makes me want to shoot more and get into competition.
Added bonus – the company and staff are fantastic — thank you.
Where to begin? I have been a Glock fan boy for as long as i can remember. I have had the upgrades done from slide cuts to rmr’s to milling for weight reduction. I have used some of the bug game players and had excellent work done to try and make the very best off duty gun for me. I have to say i didn’t know much about these until last night!! i did over 6 hours of research and decided i need to put one in my hand. After actually picking it up i instantly realized this was a must have!! The design and the way it has been catered to the needs of a gunfighter “per say” is impeccable!! This will be my everyday carry when i’m off duty. If i could convince the Chief to let me carry it as a service i wouldn’t hesitate. Thank you for listening to the people and producing such an amazing tool!!!
Heard so many good things about this company and the Mr920 that I saw 3 SsMr920’s at a local dealer and didn’t hesitate to buy them. I bought 2 Elites and 1 combat. To describe this gun in 1 word: AMAZING! excellent job Shadow Systems Team. Can’t wait to add the Mr920L to my collection.
Purchased back in April from Bass Pro brick and mortar store and it was the only one within a hundred miles of me that had it in stock. Took a leap of faith since my buddy has a SS9C from them and he loved it. This is built wholly by them now and I’m glad I bit the bullet and purchased. So ergonomic and flat shooting. Frame feels light as can be and I know for a fact that the optic cut helped big time with my optic shopping since I didn’t have to mill it for 1 particular brand. Thanks for making a quality product.
I dont ever write reviews for firearms. Ever. With that said, I purchased a 920 about a month ago. Before firing it I installed the Trijicon SRO. MY Eyes have been slowly failing so I figured I’d try it out. Mounting was easy and the spacer between the optic and rear sight was clearly identified in the manual. Ive shot roughly 1000 rounds of various types and weight with zero malfunction. The 920 truly is the flatest cycling 9mm i have fired! The trigger is good with just a little creep and a clean breaking point. The accuracy is amazing! I shoot a lot of high end handguns. This one tore the center out of my target at 35 yards repeatedly. I found a happy medium with my dot adjustment and am beyond comfortable at 0 -40 yards. No buyers remorse here! Worth every penny and has earned its way to my everyday carry gun.
I don’t particularly care for Glocks but do appreciate the size of a Glock 19. Pulled the trigger on the MR920 and this is the best out of the box handgun i have ever owned. Slapped a RMR on it and it’s even better!
Excellent! I was looking for a G19 and stumbled on the MR920 Elite. The MR920 had all the upgrades I was planning on doing and was ready for more. After adding a Holosun 507C, CT CMR 208 and Agency Arms Comp she is ready to go. Shoots great out of the box even after installing the comp. No need to change springs. The MR920 is a serious firearm with all you could ask for and more.
MR920 Elite image:
Purchased a MR920 Elite today from my local Bass Pro and immediately went to the range. I am more than impressed and blown away with the quality and craftsmanship that went into this firearm. Shadow I will be your spokesperson! Lol, seriously do not hesitate to add this to your collection. It will not disappoint. Thank you Shadow Systems!
I can’t wait to be able to order. Have been searching for my next buy and definitely made my choice…. Hope to hear from you” shadow systems” when it available on your wait list! Thanks
I bought my MR920 with the threaded barrel today from a local store (Brush Mountain Outfitters) and I love it! The way it feels and looks and comes ready for a red dot. I took it to the range (Tejas Shooting Sports) today as well and shoots badass! I rented out a silencer at my local gun range and had a lot of fun with it. Really love it!!
I am an owner and user of the MR918 Elite and I just received my MR920 Elite yesterday – shot it today and am blown away again like I was over a year ago with my 918. The trigger is an insane upgrade and the flatness of shooting is second to none ‘off the rack’ and in the price range. The 920 Elite will now be my every day carry as it is an excellent upgrade over the 918. I’ll probably invest in a threaded barrel for the 920 and she’ll be set. If you’re a Glock fan, these Shadow Systems MR-series, especially the 920 are worth a try for sure! One thing to add, the folks at Shadow Systems are unbelievably quick to reply to questions both via email and on social media (my experience has been with them on Instagram) – unlike dealing with Glock or Sig you’ll get expert help right away and undivided attention.
Bottom line is the MR 920 elite is my new favorite pistol. I have shot Glocks, M&Ps, and Sigs for 20 years and the Shadow Systems is the best out of the box pistol I have ever owned. This gun is not perfect but it is as close as I have encountered for Glock shooters. You will not be disappointed in this gun! I have only put a few hundred rounds through it but I look forward to many more enjoyable range sessions with this premium pistol.
I Bought a used MR 90 L used do not know why someone would sell
never thought I would earn some thing that is Glock or Glockish but picked it up put it in my hand and it was unlike any other gun I have picked up very accurate shooting made me a better at my craft thanks so much for listening to your customers Perfect all around carry, range , competition 9 mm
Now I’m waiting for you to come out with the ultimate 10 mm can’t wait for MR1020L
Keep on being Quality Cutting Edge Company !!!
I just purchased the MR920L and I could be happier. The ease of operation, the ergonomics, the easy of assembly and reassembly sold me on it. The ready made patented recessed are for optics being predrilled and fitting most optics was a sure deal. Salute to an innovative American Company going ahead of the crowd.
Call me lucky. I was on a local gun shop tour and fate stepped in when I met a MR920L sitting in the case among hundreds of pistols and rifles. From the moment I picked it up, I knew it was coming home with me. I own just about every brand and type of duty and service pistol over the past 30 years of shooting and carrying firearms and without question shadow systems has done all of the heavy lifting for you. Nothing was left off the table in terms of ergonomics, build quality, esthetics, and inspired design. Everything has been perfected right out of the box. Amazingly light, beautifully machined, and perhaps the best shooting pistol I’ve ever owned. Gives dedicated target pistols a run for their money in a no compromise duty and edc friendly package . Once more, the MR series really shows you just how much the big industry players have been sleeping behind the wheel when a product like the MR is pushing us all forward into the future. Keep up the good work Shadow Systems and thanks for shaking things up in the industry.
Amazing !!! The accuracy is outstanding !!! The perfect carry, target, range pistol !!! A company focused on crafting the best pistols for those whose lives depend on them !!! Bravo Zulu !!!
Mr920 ELITE LONGSLIDE The perfect carry, duty, competition, and range gun. Best of everything !!! The trigger is amazing !!! Longer sight radius, and even better accuracy and recoil management !!! So good I bought 2 !!! Bravo Zulu !!!
This Shadow Systems completion kit with their Elite drop in trigger is by far, 100%, hands down the best kit out there for those of you building P80 G19 pistols. The trigger shoe itself is sharp appearance wise, the feel is my favorite thing about it. The beveled edges on S.S.C.’s elite trigger are exactly what after market triggers theses days need. Making the feel of it’s face when your finger is pulling extremely comfortable. I absolutely love this trigger. And factory lower parts included with this trigger makes it worth your buck.
After trying a few different triggers for Glocks, I was lucky enough to get a LFT/Shadow Systems G17 with this trigger as a prize at a competition. This is the best Glock trigger I have used and the only thing stopping me from putting these in all my Glocks is the availability. Get these if you can.
I’ve been using this trigger for over a year now. I love this trigger. I only had one issue the trigger safety broke. I contacted Richard and everything was covered under the warranty. They sent over a label for me to send back my trigger, and they shipped me a newer model they carry now. You can’t beat that when it comes to customer service. Top notch service in my opinion.
The contour of the Elite trigger is fantastic, making it the most comfortable flat trigger I’ve used. The drop safety remains intact, which is something I can’t say about triggers I’ve previously used. I did have to slightly file the frame, to allow the trigger safety to properly re-engage, but that was a frame issue from the manufacturer, nothing to do with the trigger. The smooth rolling break and reset makes for a responsive trigger, that allows me to get on it quickly and back out of it, should I need to. Well done, Shadow Systems, thank you!
These sights are a perfect pairing with my Shadow Systems optics ready slide. They sit low enough to be visible as a backup through an RMR but also a good hight to use if the RMR is removed.