Terms of Service
Last updated: November 2025
Welcome to shadowsystemscorp.com (“the Site”). The Site is operated by Shadow Systems LLC (“Shadow Systems,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site.
1. Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
-
Use the Site for fraudulent or unlawful purposes
-
Interfere with the Site’s operation or security
-
Attempt to gain unauthorized access to systems, data, or accounts
-
Use the Site to distribute malware, spam, or harmful content
2. Online Store Terms
By purchasing from our online store, you represent that you:
-
Are at least 18 years old
-
Are legally allowed to purchase firearm parts, accessories, or related products in your jurisdiction
-
Will comply with all federal, state, and local laws
Shadow Systems is not responsible for unauthorized or illegal purchases made by customers.
3. Product Restrictions & Compliance
Certain products we sell may be regulated or prohibited in specific states or jurisdictions. You are solely responsible for:
-
Understanding local laws
-
Ensuring compliance with federal, state, and local regulations
-
Confirming that products are legal for you to purchase and possess
Shadow Systems reserves the right to refuse or cancel orders that violate—or appear to violate—applicable laws.
4. Accuracy of Information
We make reasonable efforts to ensure product descriptions, images, and details are accurate. However, errors may occur, and:
-
Information may not always be complete, current, or error-free
-
Product colors, images, or features may vary
We reserve the right to update product information at any time without notice.
5. Prices & Payment
Prices for our products are subject to change without notice. We reserve the right to:
-
Modify or discontinue products
-
Limit quantities
-
Reject or refund orders at our discretion
Payment is processed securely through third-party providers. We do not store your credit card information.
6. Order Acceptance & Shipping
We reserve the right to refuse or cancel any order for any reason, including:
-
Suspected fraud
-
Incorrect pricing
-
Regulatory compliance issues
-
Restricted-state orders
Shipping times are estimates only. Delays may occur due to carrier issues, holidays, or inventory availability.
7. Returns, Refunds & Warranty
Shadow Systems products include warranties described on our website. Returns and refunds are subject to the policies published on our Returns and Warranty pages.
We reserve the right to deny warranty claims caused by misuse, unauthorized modifications, or improper handling.
8. Intellectual Property
All Site content—including logos, product images, graphics, videos, text, and trademarks—is owned by Shadow Systems and protected by U.S. and international laws.
You may not copy, reproduce, distribute, modify, or use any content without written permission.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for:
-
The content of those sites
-
Their privacy practices
-
Their terms of use
Accessing third-party sites is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law:
-
Shadow Systems is not liable for indirect, incidental, special, or consequential damages
-
We do not guarantee uninterrupted, error-free, or secure access to the Site
-
Your use of the Site is at your own risk
11. Indemnification
You agree to indemnify and hold harmless Shadow Systems, its officers, employees, and affiliates from any claims, damages, or expenses arising from:
-
Your violation of these Terms
-
Your misuse of the Site or products
-
Your breach of applicable laws
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes must be brought exclusively in courts located in Collin County, Texas.
13. Changes to Terms
We may update these Terms at any time. Updates take effect immediately upon posting on this page. Continued use of the Site constitutes acceptance of updated Terms.
14. Contact Information
For questions about these Terms, contact:
Shadow Systems LLC
1001 Los Rios Boulevard, Suite 100
Plano, TX 75074 USA
Phone: (469) 458-6808
Email: support@shadowsystemscorp.com
Cookie Policy
Last updated: November 2025
This Cookie Policy explains how Shadow Systems uses cookies and tracking technologies on shadowsystemscorp.com.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience and allow us to analyze website performance.
2. Types of Cookies We Use
A. Essential Cookies
Required for the website to function, including:
-
Shopping cart
-
Checkout
-
Security
-
Login functionality
These cannot be disabled.
B. Performance & Analytics Cookies
Used to understand how visitors interact with the Site, including:
-
Google Analytics
-
WooCommerce analytics
-
Heat mapping tools
-
Load performance tracking
C. Functional Cookies
Help remember preferences such as:
-
Location
-
Language
-
Account settings
-
Display preferences
D. Advertising & Marketing Cookies
Used to personalize ads and measure ad performance, including:
-
Meta (Facebook/Instagram) pixels
-
Google Ads remarketing tags
-
Email/CRM tracking
3. Managing Cookies
You may control cookie behavior through your browser settings. Please note:
-
Disabling essential cookies may break certain site features
-
Disabling analytics or marketing cookies may reduce personalization
Most browsers allow you to block or delete cookies.
4. Third-Party Cookies
Some cookies come from external providers, such as:
-
Google
-
Meta
-
Email and CRM platforms
-
LiveChat
-
Shipping or payment integration services
Their use is governed by their own privacy policies.
5. Changes to This Cookie Policy
We may update this Cookie Policy periodically. Changes take effect immediately upon posting.